In the News

7/22/2010
Healthcare and traffic management
Executive Healthcare Magazine

9/10/2009
Foreign lessons in hospital efficiency
Eugene Litvak on BBC / PRI

8/30/2009
No waiting: A simple prescription that could dramatically improve hospitals - and American health care
Scott Allen, Globe Staff, The Boston Globe

8/25/2008
Scariest Hospital Risks
Forbes, Matthew Herper and Melanie Lindner

7/14/2008
Variability Theory, Part 2: Making Health Care Work

7/2/2008
When the ER Flatlines
Wall Street Journal, Kristen Gerencher

7/1/2008
Sick of Waiting
Sick of Waiting Proto, Linda Keslar, Summer 2008

2/4/2008
Variability Theory, Part 1: Making Health Care Work

12/20/2007
Patient Safety: Does Variability in Admissions Matter?
Brad Prenney and Kathy Fuda, HealthLeaders News

12/1/2007
A new Rx for crowded hospitals: Math
ACP Hospitalist, Eugene Litvak answers questions from Stacey Butterfield about queuing theory

7/14/2007
Scariest Hospital Risks
Matthew Herper, Forbes

5/11/2007
Code Blue for the ER: How to Stop the Bleeding
Arian Campo-Flores, Newsweek/MSNBC

4/23/2007
Special Surgery
Matthew Herper, Forbes

7/5/2006
St. John's Cuts Errors, Increases Efficiency
Kathleen O'Dell, News-Leader

6/30/2006
Albany Memorial Operates on its Surgery Scheduling
Barbara Pinckney, The Business Review (Albany)

5/16/2006
Queue Fever, Parts 1 and 2: A little number crunching can show hospitals how many beds and staff members they really need
David Ollier Weber, Hospitals & Health Networks

8/10/2005
Unsnarling Traffic Jams in the O.R. Surgeons Lose Coveted Perk In Scheduling Procedures; Faster Service for Emergencies
Laura Landro, The Wall Street Journal

6/1/2005
Overcrowded ER
Susan Dentzer, The NewsHour with Jim Lehrer

1/25/2005
Getting with the flow helps hospital deliver service
Scott Allen, Globe Staff, The Boston Globe, front page

12/1/2004
Boston Hospital Sees Big Impact from Smoothing Elective Schedule
OR Manager

7/8/2004
Busy Boston Medical Center eases delays by keeping 'customers' moving
Scott Allen, Globe Staff, The Boston Globe, front page.

5/20/2004
OUR VIEW: Cost-cutting in the ER
Patriot Ledger, Editorial

11/1/2003
Managing Patient Flow: Smoothing OR Schedule Can Ease Capacity Crunches, Researchers Say
IHI.org

10/14/2003
Research delves into medical errors
Michelle Hillman, MetroWest Daily News

9/5/2002
Study ties crowded ERs to surgeons' scheduling

5/17/2002
Hospitals eye BU plan to boost care, add revenue
Allison Connolly, Boston Business Journal

4/6/2001
BU Program Seeks Balance of Cost vs Care at Hospitals
Allison Connolly, Boston Business Journal

3/24/2000
Researchers Argue that Fluctuations in Care Delivery Wastes Hospital Resources
Gabrielle Strobel, Focus