September 9-12, 2019 | The Harvard Club, Boston

Below is the high-level agenda for the program. Please note the agenda is subject to change.

Day 1:

  • Welcome, Overview, and Introductions
  • Keynote Speaker
  • Making the Case for Optimizing Patient Flow – Lesson Learned from a Ninth Grader
  • Introduction to Operations Management, IHO Variability Methodology®, and Performance Improvement
  • IHO Variability Methodology® and its Application to Improve Flow Across Different Healthcare Settings
  • Interactive Session – Assessing Patient Flow at Your Organization
  • Implementation Case Study and CEO perspective
  • Q & A Panel
  • Networking Reception

Day 2:

  • Introduction to Queuing Theory and Application to Healthcare
  • IHO Variability Methodology® and Queuing to Improve ED Throughput, Medical Flow, and Right-size Inpatient Units
  • Table Top Exercise – Application of Queuing for Medical Patient Flow
  • Four Key Strategies to Address ED and Hospital Overcrowding
  • Early Discharge Strategies to Improve ED and Acute Hospital Throughput
  • Table Top Exercises: Optimizing Discharge Timing
  • Q & A Panel

Day 3:

  • Using IHO Variability Methodology® to Re-engineer the Operating Room
  • Using IHO Variability Methodology® Optimize Scheduled Flow, and Right-size Surgical Inpatient Units
  • Table Top Exercises: Operating Room and Surgical Flow Optimization
  • Implementation Case Study: Redesigning Surgical Flow
  • Application of IHO Variability Methodology® in Outpatient Services
  • A nursing perspective on optimizing staffing, safety and quality of care
  • Q & A Panel

Day 4:

  • Patient Flow Simulation to Optimize System-wide Flows (including a live demonstration of simulation software and application to participants’ hospitals)
  • Case Study: System-wide Implementation Across Multiple Service Areas
  • System-wide Metrics for Assessment and Measurement of Patient Flow Performance
  • Wrap-up and Next Steps

Overview | Agenda | Expert Faculty | Who Should Attend | Hotel & Travel | Continuing EducationEnrollment Fees